Bench Technician / Computer Support Specialist – Grow With Us

BEYOND IT SUPPORT LLC

Bench Technician / Computer Support Specialist – Grow With Us

Norwalk, CT
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Training & development

    Vision insurance

    We’re a fast-growing MSP and Computer Repair company. Our small business and residential IT, helping people and businesses creates smooth, stress-free home office setups.

    We’re looking for someone who doesn’t just want to fix computers — but wants to grow, learn, and earn more by being part of something we’re building from the ground up.

    💰 Unique Opportunity: In addition to your base pay, you’ll have the ability to earn commission by identifying and bringing in new business — whether it’s a small business client, ongoing support agreement, or referral.

    🔧 What You’ll Be Doing

    Diagnose, repair, and upgrade desktops, laptops, and devices

    Troubleshoot hardware, software, and performance issues

    Remove viruses/malware and optimize systems

    Set up and support home offices (Wi-Fi, printers, remote work setups)

    Provide in-shop (bench) work and occasional onsite support

    Deliver excellent customer service and build client relationships

    Spot opportunities where clients need additional services or support

    💰 Earn More With Commission

    Identify opportunities for new clients or additional services

    Refer or help close managed services, support plans, or projects

    Earn commission on new business you help bring in

    Be rewarded for thinking beyond the bench

    🧠 What You Bring

    3–5 years of hands-on computer repair/support experience

    CompTIA A+ Certification (required)

    Strong knowledge of Windows, hardware, and basic networking

    Natural problem-solver who can think independently

    Strong communication and people skills

    Motivated, curious, and growth-oriented

    📈 Why This Role Stands Out

    🚀 Be part of a growing market launch

    🔧 Stay hands-on with real technical work

    💼 Learn the business side of IT

    💰 Commission potential on top of base pay

    📊 Clear path for growth as we expand

    🎯 Who This is Perfect For

    Someone who:

    Loves solving tech problems

    Wants to grow beyond just “fixing computers”

    Is comfortable talking to clients and spotting opportunities

    Wants income upside, not just a fixed paycheck

    📩 Apply Now

    Send your resume and a quick note about why this opportunity excites you.