Job Description

• Verify patient insurance benefits and eligibility

• Enter and manage patient information within company systems

• Prepare required patient documentation prior to evaluations

• Support front office teams with insurance and authorization questions

• Track and monitor patient authorizations as required by insurance plans

• Communicate insurance benefit information to patients when needed

• Monitor and report on front office collections performance

• Share updates with the team on insurance changes, policies, and processes

• Support ongoing improvements to systems and workflows

• Assist with insurance re-verification when needed

• Perform audits to ensure accuracy and compliance with verification and authorization processes

Qualifications

• Previous experience in healthcare, medical office, or insurance verification preferred
• Strong attention to detail and accuracy with data entry
• Strong organizational and time-management skills
• Comfortable working with multiple software systems and databases
• Ability to prioritize tasks and manage deadlines in a fast-paced environment
• Ability to work both independently and collaboratively with team members

Additional Information

Benefits:

• Comprehensive medical insurance plans - HSA and PPO Options
• Dental and vision insurance
• Paid holidays & time off
• 401K
• Integrated mentorship program
• Customized EMR
• Front Office Incentive Program