Job Description

Key Responsibilities

• Administer and manage all employee benefits programs including health, dental, vision, life insurance, disability, retirement plans, and wellness initiatives.
• Serve as the primary point of contact for benefits-related inquiries, providing clear and empathetic guidance to staff.
• Oversee and coordinate employee leave of absence programs and workers’ compensation claims, ensuring compassionate support and compliance with applicable laws and church policies, while collaborating with ministry leaders and external providers to facilitate smooth transitions and timely case management.
• Coordinate annual open enrollment processes and ensure timely communication and documentation.
• Maintain compliance with federal, state, and local regulations (e.g., ACA, ERISA, HIPAA).
• Partner with payroll to ensure accurate benefits deductions and reporting.
• Evaluate and recommend improvements to benefits offerings based on staff feedback, industry trends, and cost containment.
• Liaise with vendors and brokers to manage contracts, resolve issues, and ensure service quality.
• Support onboarding and offboarding processes with benefits-related tasks and education.
• Perform regular billing reconciliation to ensure accuracy between vendor invoices, internal records, and payroll deductions; investigate and resolve discrepancies in a timely and professional manner.
• Drive continuous process improvement in the benefits space by leveraging technology and AI to automate routine tasks, streamline workflows, and enhance the employee experience through smarter, data-informed solutions.

Qualifications

**Character & Chemistry **

• Demonstrates personal integrity, humility, and spiritual maturity.
• Actively engaged in CCV’s community or home church through worship, tithing, and group participation.
• Models CCV’s values and mission in personal and professional life.

Competency

• Strong knowledge of employee benefits administration and compliance.
• Excellent communication and interpersonal skills.
• High attention to detail and organizational ability.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in HRIS systems and Microsoft Office Suite.

**Education & Experience **

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• 5+ years of experience in benefits administration, preferably in a church setting.
• Experience in a large ministry or nonprofit environment is preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.

General Information

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of employees. CCV Leadership reserves the right to revise the position, its job functions, minimum qualifications and other aspects of the position in any way at any time.