Job Description

Job Description

DecisionHR is a Professional Employer Organization (PEO) located in St Petersburg, FL. Since our inception in 1996, we have empowered our clients with industry-leading human resource solutions they need to drive their business. We assist our clients in the areas of payroll, worker’s compensation, human resources, and benefits. We remove the administrative burden of running their business and allow our clients to focus on their revenue-producing activities. Our goal is to deliver customizable, practical workforce solutions that increase profits, reduce costs and liability, and attract, develop, and retain long-term employees.

Our Core Values Include
Collaboration : working together is critical to achieving organizational goals.
Innovation : growth happens when we can absorb and implement new ideas that provide unique solutions and superior customer service.
Performance : we believe in providing our employees with the tools and support they need to grow, succeed, and make an impact.
Social Responsibility : we place charity and volunteer work at the core of our organization.
Trust: we build and maintain trust with our employees and clients by embodying integrity, transparency, and ‘doing the right thing.’

Company Value Statements

In the performance of their respective tasks and duties, all employees are expected to demonstrate the following:

• Acting with the highest level of honesty, trust, character and transparency.
• Making a unified effort to achieve the goals of the organization; embracing accountability for exceptional performance every day.
• Commitment to excellence in reaching our full potential as individuals and as an organization, surpassing the ordinary and the expectations of our stakeholders.
• Approaching every challenge with creative energy, discovering unique solutions to maximize success; focus on creating and delivering compelling customer value.
• Belief in the power of a diverse workforce and in creating a positive impact on both the environment and our community.

Position Summary

The Client-Facing Benefits Compliance Administrator is responsible for ensuring that assigned client groups remain compliant with all Affordable Care Act (ACA) regulations and general employee benefits laws. Acting as a subject matter expert, this role supports clients by managing their compliance reporting, advising on regulatory changes, and maintaining documentation that aligns with federal and state mandates. The ideal candidate will combine regulatory knowledge with outstanding customer service to deliver proactive, consultative support to employers across diverse industries.

Key ResponsibilitiesClient-Centered ACA Compliance

• Manage ACA compliance activities for a portfolio of client accounts, including full-time equivalent (FTE) tracking, measurement periods, and affordability analysis.
• Prepare and file ACA reporting forms (1094-C/1095-C) on behalf of clients, ensuring accuracy and IRS deadlines are met. May include working with outside vendors and managing projects.
• Educate clients on their obligations under the ACA employer mandate, safe harbors, and common law employee determinations.
• Identify and resolve discrepancies in client data and provide recommendations for ACA compliance strategies.
• Maintain detailed client records to ensure audit readiness and reduce risk of IRS penalties.

Client Support for General Benefits Compliance

• Advise clients on benefits regulations including ERISA, COBRA, HIPAA, FMLA, Section 125, and state continuation requirements.
• Monitor legislative updates and proactively inform clients of upcoming changes impacting benefits compliance.
• Coordinate with client vendors, legal counsel, and internal benefits team to resolve client concerns.

Client Communication & Documentation

• Serve as the primary compliance resource for clients and benefits team, providing clear, timely, and actionable guidance.
• Document all client interactions, maintain records of compliance deliverables, and track status in CRM or case management systems.
• Conduct periodic client audits and reviews to assess risk exposure and recommend corrective actions.

Required Qualifications

• 3–5 years of experience in client-facing benefits compliance, with strong knowledge of ACA and other federal employee benefits laws.
• Demonstrated ability to manage compliance activities for multiple clients in a high-volume environment.
• Experience preparing IRS Forms 1094-C and 1095-C.
• Strong communication skills, with the ability to explain complex regulations to non-technical stakeholders.
• Proficiency in Excel and familiarity with HRIS and compliance systems used in client support.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Health Policy, or a related field.
• Previous experience working in a Professional Employer Organization (PEO) environment.
• Experience with benefits administration platforms or ACA compliance vendors (e.g., ADP, Equifax, Prism HR or Worklio).
• Relevant certifications such as ACA Compliance Specialist a plus.
• Experience with Salesforce a plus.
• General working knowledge of benefits regulations (ERISA, COBRA, HIPAA, FMLA, Section 125, and state continuation requirements.)

The preceding position description has been designed to indicate the general nature of the work performed; the level of knowledge and skills typically required; and the usual working conditions of this position. It is not designed to contain or be interpreted as a comprehensive, complete, or exclusive list of the duties of the position. Additional and different duties may be assigned from time to time. We are an E-Verify company.