Benefits Coordinator

S

S&A Group

Benefits Coordinator

Monroe, LA
Full Time
Paid
  • Responsibilities

    S &A Group | Louisiana Residents Only

    S&A Group is growing its team and seeking qualified professionals for a Benefits Coordinator role. This is an opportunity supporting prospective and existing clients through phone-based communication and account assistance. This role involves speaking with individuals who have requested information about our services, answering questions, explaining available options, and ensuring a professional client experience throughout the process.

    This opportunity offers structured training and systems, performance-based compensation, and opportunities for professional growth.

    About S &A Group

    S&A Group is committed to providing a professional and supportive environment where team members are equipped with the resources, structure, and leadership needed for long-term success. We value accountability, consistency, and professional development while creating opportunities for both personal and career growth.

    Compensation

    • $50,000–$65,000+ annually (performance-based)
    • Additional bonus opportunities available
    • Performance based company trips

    Key Responsibilities

    • Communicate with prospective and current clients by phone
    • Explain service and benefit options clearly and professionally
    • Assist clients with account-related inquiries, updates, and billing concerns
    • Recommend suitable solutions based on client needs
    • Accurately document client interactions and maintain records
    • Follow company procedures, workflows, and communication standards

    Qualifications

    • Experience in telesales, customer service, account management, or client support preferred
    • Strong communication, interpersonal, and phone skills
    • Organized, dependable, and detail-oriented
    • Must have access to a laptop/computer, reliable internet connection, and a quiet workspace
    • High school diploma or GED required

    Why Join Our Team?

    At S&A Group, we believe strong teams are built through support, professionalism, and shared success. We are dedicated to fostering a positive work environment that encourages growth, recognizes performance, and values the contributions of every team member.