Benefits Solutions Group, LLC is a customer-service oriented insurance agency located in Oak Brook, IL, assists individuals and groups in the Chicago-land area with innovative benefits solutions. 

Do you have 1-2 years of work experience in and a passion for Customer Service?

Do you enjoy working within a collaborative team?

Do you thrive on providing excellent client service?

Are you detail-oriented?

Can you multi-task with efficiency and accuracy?

If so, Benefits Solution Group, LLC, is looking for you!

The Benefits Coordinator assists in the administration of various employee benefit plans such as health, dental, and ancillary insurances. The  right fit for this role will be responsible for day to day benefits needs of the client/employee. Act as liaison between client/employee and vendors.

• Market new and current clients for insurance proposals.
• Compile information; prepare spreadsheets and proposals for prospective and current clients for sales/service representatives.
• Assist with annual client renewals.
• Process changes and terminations at employee, client and carrier levels. Enroll new employees in benefits plans and provide employee orientations.
• Assist with annual open enrollment process and conducts education meetings with employees.
• Assist clients/employees with claim and billing issues and other benefits related questions or concerns. Reconcile billing and work with accounting to prepare bills for Tandem HR clients.
• Maintain knowledge of legislative updates and industry information.
• Perform day-to-day administrative tasks such as maintaining information files and processing paperwork. Other benefits related duties/projects as assigned.

Desired Skills

•  Strong computer knowledge of Word, Excel and PowerPoint.
•  Quality correspondence and oral communication skills.
•  Strong organizational and time management skills.

Abilities

• Ability to multi-task and work well with clients, carriers and co-workers.
• Ability to work independently or within a group to be creative when trouble-shooting or dealing with client/carrier issues.
• Ability to maintain professionalism with clients, carriers and co-workers.
• Ability to listen, read, and communicates information and ideas so others will understand.
• Ability to tell when something is wrong or is likely to go wrong.
• Ability to apply general rules to specific problems to produce answers that make sense.
• Ability to choose the right mathematical methods or formulas to solve a problem.
• Demonstrated ability to organize and prioritize a high volume of work

REQUIREMENTS

• College degree or 1-2 years of benefits administration experience.
• Strong customer service skills, analytical skills, and attention to detail.
• Job requires being careful about detail and thorough in completing work tasks.
• Job requires dealing calmly and effectively with high stress situations.
• Skilled in math applications and formulas.
• Strong skills in MS Office (Word, Excel, Outlook).