Job Description

Position Summary

As a Benefits Administrator, you will serve as the primary liaison between our employees, insurance providers, risk-management, and legal counsel. You will oversee the end-to-end lifecycle of benefit transactions.

Accountabilities/Responsibilities

• Act as the subject matter expert for employees and providers, resolving complex insurance inquiries and enrollment issues.
• Execute all medical-related reporting and regulatory forms with high precision for internal and external stakeholders.
• Manage and administer employee benefit programs, including health, dental, vision, life insurance and voluntary benefits.
• Ensure compliance with federal and state regulations related to employee benefits and maintain up-to-date knowledge of changes in employment law.
• Manage and log all incoming calls.
• Assist in the annual open enrollment process.
• Other duties as assigned.

Competencies for Success

• Ability to relay complex information with a human touch, especially during sensitive employee situations.
• Excellent verbal and written communication skills.
• A deep commitment to ethical standards and staying current with evolving employment laws (FMLA, ADA, HIPAA, etc).
• Ability to handle sensitive information with confidentiality and integrity.
• Comfortable working under pressure in a fast-paced and changing environment.
• Exceptional attention to detail and problem-solving skills.

Qualifications

Minimum Qualifications

• 2+ years’ experience in benefits administration or employee support roles.
• Strong proficiency in Microsoft Office and Google Workspace.

Preferred Qualifications

• Bachelor’s degree in a business-related field.

Additional Information

Physical Demands

The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations:

• Sitting for extended periods of time.

• Ability to effectively communicate via telephone or video conferencing for extended periods.

• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.

We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.