Benefits:

Health insurance

Paid time off

Training & development

Opportunity for advancement

401(k) matching

Bonus based on performance

Job Summary

We are seeking a friendly, organized Benefits and Referrals Coordinator / Front Office Assistant / Medical Assistant to join our team! You will have an important role in our busy orthopedic surgery office and be an integral part of our patients' care. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.

Responsibilities

2 to 3 days weekly Benefits and Referrals Coordination:

Health insurance authorizations submissions and follow up

Patient communication and coordination regarding insurance benefits and authorizations

Staff and physician communication regarding benefits and authorizations

1 to 2 days weekly Front Office Receptionist:

Greet and checking in patients

Collection of co-pays and balances

Verification of patient insurance eligibility and benefits

Answering phones/ messages, scheduling appointments and responding to patient requests or concerns in a timely manner

Addressing and distributing incoming faxes to corresponding staff or doctors

Part-time, 1 or 2 partial days weekly, medical assistant responsibilities including rooming patients, EHR entry, common orthopedic postop care, assisting with braces and splints, etc

Qualifications

Previous medical office and medical assistant experience required

Knowledge of HMO authorizations (Optum/ TMIPA)

Strong customer service skills

Excellent organizational skills and attention to detail

Familiarity with basic computer programs, such as the Microsoft Office suite

Knowledge of medical terminology, HIPPA regulations, ICD, and CPT coding

Proficient in using phone systems, general office equipment and electronic medical records

Bilingual Spanish and English preferred but not required

Full-time. Wages are dependent on experience. Minimum one year experience required.

If you are a friendly and organized individual with excellent communication skills with the above experience, we would love to hear from you.