We are looking for a highly-motivated logistics administrator with a strong work ethic and customer service outlook to join our supply chain and logistics team. We are Berkshire Blanket & Home Co., a $120 plus million company and the largest designer and importer of blankets, throws, and soft home décor in the U.S.  Our distinctive product line may be found at a variety of nationally recognized retailers under several well-known consumer brands in addition to providing private label products to select retailers and direct to consumer sales on our expanding ecommerce website. As we are temporarily operating primarily as a remote workforce, due to COVID-19, this position will require someone who works independently with efficiency and accuracy.

The Logistics Administrator is primarily responsible for managing the service/logistics requirements for a group of key customer accounts. This is accomplished through flawless, end-to-end order management and close collaboration with supplier and 3rd party logistics (3PL) providers to ensure product is delivered seamlessly to our customers.

The Logistics Administrator reports directly to the Sr. Supply Chain Manager and aids in daily support and routine administrative functions such as order processing, invoicing, shipping, and inventory control. Additionally, the Logistics Administrator is responsible for developing and maintaining solid relationships with our key customer and supplier counterparts, responding to customer/supplier issues in a proactive and timely manner, and implementing high quality customer service. This position pays between $15 and $17 per hour depending on experience.

RESPONSIBILITIES:

• Receive and process customer orders, responding to customer inquiries and resolving shipping problems when required.  Ensure product is available and delivered on time and in full.

• Develop relationships with key contacts at customer sites and maintain on-going contact with customers.  Provide order updates and other required documentation (order confirmation, volume, date shipped, bills of lading.

• Daily monitoring of inventory, determine re-supply requirements and schedule shipments at terminal locations.

• Monitor all inbound shipments to ensure they   are on track to meet expected delivery dates. Work closely with 3PL providers to ensure timely execution of outbound shipments

• Track and Receive all containers for assigned customers

• Using ERP system, connect supplier purchase orders with customer orders for FOB and POE shipments

• Communicate with internal customers to provide information necessary for planning manufacturing orders.

• General administrative duties. This position requires a large amount of data entry work into various systems and spreadsheets

• Will require flexibility in schedule to meet with suppliers and customers in various time zones, domestic and international.

EDUCATION & EXPERIENCE:

• Associates degree or equivalent experience.
• At least 2 years’ experience working in an administrative position, preferably logistics and/or supply chain management.
• Experience with Infor M3 or similar ERP system a plus

OTHER SKILLS & REQUIREMENTS

• Must be highly proficient in Microsoft Office applications - Word, Excel, and Outlook.
• Customer service oriented.
• Excellent telephone and oral communication skills.
• Must be detail & deadline-oriented, organized and able to multi-task effectively.
• Good to excellent spelling, grammar and written communication skills.
• Must be extremely proactive with the ability to work in a self-managed environment.
• A team player, who can work independently as well as collaboratively.
• Demonstrates analytical and problem-solving skills.

Does this job sound like a great fit for you? Then you might be a great fit for us!