Bertera Nissan Entry Level Service Advisor & Customer Representative

Bertera Nissan

Bertera Nissan Entry Level Service Advisor & Customer Representative

Auburn, MA
Full Time
Paid
  • Responsibilities

    Bertera Nissan is currently seeking a motivated and customer-focused individual to join our team as an Entry Level Service Advisor & Customer Representative. In this role, you will be responsible for assisting customers with their service needs, providing exceptional customer service, and ensuring that all vehicles are serviced in a timely and efficient manner.

    Responsibilities:
    - Greet customers and assist them with scheduling appointments for service
    - Communicate with customers to gather information about their vehicle’s service needs
    - Provide estimates for service costs and recommend additional services as needed
    - Coordinate with the service department to ensure that work is completed on time
    - Follow up with customers to ensure their satisfaction with the service provided
    - Handle customer inquiries and concerns in a professional and timely manner
    - Maintain a high level of product knowledge and stay up to date on industry trends and developments

    Qualifications:
    - High school diploma or GED required; college degree preferred
    - Previous customer service experience preferred
    - Strong communication and interpersonal skills
    - Ability to work in a fast-paced environment and multitask effectively
    - Excellent organizational and time management skills
    - Basic computer skills and familiarity with automotive service software
    - Willingness to learn and grow within the automotive industry

    This position offers a competitive salary ranging from $54k to $65k, depending on experience, as well as benefits such as health insurance, paid time off, and opportunities for advancement within the company. If you are a motivated and customer-oriented individual looking to start a career in the automotive industry, we would love to hear from you. Apply today to join the Bertera Nissan team!