Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Hotel Receptionist

Best Western Independence

Hotel Receptionist

Independence, MO
Part Time
Paid
  • Responsibilities

    Part-Time Hotel Receptionist We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! We offer SAME DAY PAY. Responsibilities: Bookkeeping: keep accurate records of all hotel guest account information Handle customer complaints as necessary Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Communicate with housekeeping to make sure guest rooms are ready Qualifications: Excellent time management skills, organizational skills, customer service skills, and interpersonal skills Comfortable taking telephone calls and mitigating stressful situations High school diploma, GED, or equivalent At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred Exhibits working knowledge of Microsoft Office and reservation management systems Compensation: $12 - $14 hourly