Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Hotel Front Desk - Part Time

Best Western Plus Spokane North

Hotel Front Desk - Part Time

Spokane, WA
Part Time
Paid
  • Responsibilities

    We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities: Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Work with the housekeeping staff to ensure rooms are ready for new guests Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests Field customer complaints when necessary General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Qualifications: Well-versed in taking telephone calls and handling stressful situations Exhibits working knowledge of Microsoft Office and reservation management systems At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred Displays impeccable interpersonal, time management, organizational skills, and customer service skills High school diploma, GED, or equivalent Compensation: $15.25 - $15.75 hourly