Job Description
CAREER OPPORTUNITY: CUSTOMER RELATIONS SPECIALIST - BETTER BUSINESS BUREAU – CINCINNATI, OH
ARE YOU READY TO JOIN AN ORGANIZATION THAT SETS THE STANDARD FOR ETHICS AND EXCELLENCE IN BUSINESS? ARE YOU AN EXCELLENT LISTENER? DO YOU THRIVE IN ANSWERING QUESTIONS AND PROVIDING EFFECTIVE SOLUTIONS TO CUSTOMERS? IF SO, JOIN BBB CINCINNATI!
Better Business Bureau | Cincinnati is seeking a Customer Relations Specialist for our Marketplace Resource team to provide excellent customer service to those who contact BBB for assistance with disputes and purchasing decisions. You will also assist in the development and maintenance of BBB’s Business Profiles. Your mission is to assist in resolving complaints, providing excellent customer service, and keeping our Business Profiles timely and relevant.
QUALIFICATIONS AND SKILLS:
To be successful in this role, you must be organized, thorough with a keen attention to detail yet efficient and able to meet deadlines. You must also be a skilled communicator who approaches issues with curiosity and uses a collaborative problem-solving approach. Other qualifications include:
The BBB is the standard of ethics in our region! We offer a work environment of ethics, integrity, collaboration, and a passion for serving our community.
Please direct any communication to hr@cincinnati.bbb.org. Learn more about the BBB at https://www.bbb.org/local-bbb/bbb-cincinnati. Apply online today to join a GREAT team!
Employer is EEO/M/F/V/D. BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to, race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history.
Company Description
For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust. In 2013, people turned to BBB more than 132 million times for BBB Business Reviews on more than 4.5 million businesses and Charity Reports on 11,000 charities, all available for free at bbb.org. The Council of Better Business Bureaus is the umbrella organization for 112 local, independent BBBs across North America, as well as home to its national programs on dispute resolution, advertising review, and industry self-regulation.