Who We Are:

Here at Better Comfort Systems, we have been in business for over 37 years because of two KEY components; 1st being our valued employees and 2nd being our loyal customers. Better Comfort Systems has been at this quite some time. Originated in 1985 right here in Malden by the original 7 founders and we have been able to bring our company up to the amazing team we have today. You’ve probably seen our trucks and our ads in most HVAC-R news pamphlets and many business – industrial magazines and being well known for our professionalism. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that BCS is the company for them. People often come to us looking for a job, and in turn they stay with us because they find a fulfilling career, a great team, and opportunities to excel.

Job Duties:

In this Key Role as a part time Administration Office assistant your skills will be required in all aspects of Microsoft Office, including excel office and word. You at most times will be the voice of the company as the first person that speaks to customers and vendors alike. Your skills in several key area’s will be needed such as; being well versed in computer skills, knowledge of a 3CX phone system, willingness to learn a new software, IT skills in both tablets and cell phones, Microsoft programs – primarily word, excel, adobe and so forth. Being the Admin Office Assistant is such a key role in the office in which plays such a major role in keeping the departments flowing smoothly. To be successful in this role you must be a great team player, and come with an open mind, a positive attitude and confidence.

Admin Office Assistants’ responsibility:

• Maintain communication with your manager
• Always keep a clean and professional appearance in the office.
• Follow communication procedures, guidelines, and policies
• Maintain a professional and friendly experience for the customer when on the phone
• Properly complete, and pass in all required paperwork in a timely manner.
• Keep your Inventory accounted for and organized at all times.
• Respond to all emails, work, and customers in a quick and timely manner.
• Reception and the main door greeter
• Maintain and manage the phone system – 3CX, equipment and program
• You will be the liaison when the IT vendors/reps need to be called for any kind of repairs/questions
• Maintain and order office supplies as needed – Amazon, Stapples, etc
• Assist in maintaining and up to date BCS employee lists
• Photocopying / scanning required documents into the system as needed and in a timely manner
• Call for Copy machine repairs as needed
• Send out Special mailings to our customer base when required
• Entering employee applications into BambooHR
• Call in the Drug testing appointments for new hires as needed.
• Provide the Certificates of insurance when required
• Performs other miscellaneous duties as assigned

Desired requirements: 

• Previous Similar position – (this is preferred)
• Experienced in the Admin Office / clerical settings – would be great!
• Comprehensive product knowledge
• Strong communication skills
• Advanced computer skills / or knowledge
• Ability to multi-task, prioritize, and manage time effectively
• 3CX phone knowledge – (this is preferred)

• High school education or equivalent

What We Offer

• Free Costco or BJ’s membership

What we want in a company:

A family. This is last on the list because it’s most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships here at Better Comfort Systems.

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. If this sounds like you, spend a little time learning about Better Comfort Systems by visiting www.bettercomfort.com. When you're ready, we’ll be here to speak and get you to the next step for your career. 

Apply Today!

Better Comfort Systems can’t wait to have you be a key part of our team.

“You Call, We’re there, Better Comfort”