Job Description

• 75% Hands-On Delivery / 25% Pre-Sales, Planning and Architecture Design 
• Work with existing customers on projects already started and complete the projects by delivering the solution 
• Provide level four support to the Level 1-3 Post Sales Engineers that are troubleshooting customer issues 
• Collaborate with the Managed Services team on best practices for unique scenarios on an as needed basis 
• Work with the Sales Team as a consultant to determine best direction for customer scenarios and provide alternatives when needed 
• Develop long term relationships with embedded customer base and provide monthly meetings for planning, account review and collaboration 
• Provide feedback to company leaders on strategy and planning 
• Lead environment discovery with customer and document findings for use in design, present solution to customer 
• Lead technical architecture discussions with sales team members 
• Lead decision making discussions with customers at all levels and be able to relate decisions to actionable statement of work details and document them 
• Design architecture that meets the customer’s technical, security, and business needs for application workloads 
• Develop diagrams depicting the architecture decisions using Visio, Publication to team members 
• Develop, document, and execute implementation plans 
• Act as one of our top innovation technologists thinking outside the box with the objective of recognizing problems, developing ideas to solve the problems, and turning those into solutions 
• Help to build Beyond Impact’s portfolio of Intellectual Property 
• Provide level three support to our managed services helpdesk spanning our on-premise and Azure platforms and implementation 
• Obtain and maintain Microsoft Certifications in areas required to maintain Beyond Impact’s Microsoft Gold Partner Status 
• All other duties as assigned

Qualifications

• 5 years of architecture and design experience 
• 10 years of technical consulting experience – internal consulting is sufficient 
• 2 years of Microsoft Azure experience – systems admin level understanding  
• Microsoft Windows Server – 10 Years Windows Server 2019/2016/2012 implementation experience. Design, build and deliver servers on prem, in a datacenter or in the cloud.  
• Hypervisor Experience – Minimum of 10 years hands-on experience designing, Building and delivering to customers with a minimum of 100 virtual machines. Including building of the Hypervisor servers  
• Microsoft Windows Virtual Desktop – Must have recent hands-on experience actively designing and delivering to customers that have a minimum of 50 employees 
• Identity management & threat protection.  
• Azure Migrations – Must have recent experience with migrating customers from on-prem or another cloud provider to Azure. 
• Backup and Recovery – Experience building and deploying backup and recovery solutions for mid-sized customers. Azure Disaster Recovery, Fail-Over and Replication 
• Microsoft InTune and Access control policy experience. 
• Experience with FS Logix and management of profiles, containers, masking, and control. Must be able to discuss in detail. 
• Azure Active Directory – Working knowledge and recent experience planning and deploying into customers with a minimum of 50 employees 
• Multi-factor Authentication (MFA) – Must fully understand how MFA works and the variations and options with recent designs and deployments into customers with a minimum of 50 employees and a Microsoft platform, Azure preferred 
• Azure File Storage Migrations 
• Microsoft Teams – Experience with phone integration, VoIP troubleshooting,  
• Microsoft Licensing – Must have working knowledge  
• Planning and best practices. 
• Must have recent hands-on experience with Customer Security Planning and Guidance 
• Experience with Azure Data Warehouse or similar planning and sizing 
• Amazon Web Services (AWS) – Any working experience with customers is a plus 
• Technical training or degree in IT that provided exposure to methodologies 
• Experience working on simultaneous projects 
• Ability to prioritize work for yourself and others you may be asked to manage in a project 
• Experience providing level three support in an ITIL-based environment 
• Understanding of technical operations – internal and managed services operational approach 
• Ability to communicate across all levels of an organization – internal and external to Beyond Impact 
• Ability to articulate technical solutions to non-technical employees/customers 
• Experience in IT organization(s) 
• Knowledge of 
• Cloud technologies, including SaaS, PaaS and IaaS 
• Cloud system engineering principles and considerations 
• IT security risks 
• Management Experience is a plus 
• Microsoft Certifications in Azure Cloud Service Offerings are a plus

Additional Information

• Full-Time
• Salaried
• Benefits
• Travel 10%
• Open Office Workspace
• Based in Minneapolis Office