Benefits:
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Careers Advancement Opportunities
Health Benefits
Competitive Compensation
Job Summary
We are seeking an experienced Loan Officer to join our team. In this role, you will evaluate and process loan applications. Your responsibilities will include interviewing applicants to gather financial information, evaluating creditworthiness, and completing loan contracts. The ideal candidate has excellent communication and customer service skills and a deep understanding of current lending practices and regulations.
Responsibilities
Evaluate credit worthiness of customers
Process loan applications and documentation
Interview applicants to determine their financial eligibility and feasibility
Determine all applicable rations and metrics and set up debt payment plans
Answer clients' questions and provide information
Justify decisions (approvals/rejections) and report on them
Complete loan contracts and counsel clients on policies and restrictions
Maintain an active knowledge base of all of the organization’s loan products and an understanding of the qualifications required of each applicant
Documents all customer conversations in loan origination software and timely follow up in CRM
Assess customer needs, explore all options and introduce different types of loans
Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
Build long term, trusting relationships with customers
Ensure customer satisfaction at highest possible level
Οperate in compliance with laws and regulations and adhere to lending compliance guidelines
Maintain a positive working relationship with internal departments and external contacts
Qualifications
High School Diploma or Equivalent required
Previous experience as a Loan Officer is preferred
Knowledge of RESPA guidelines, general knowledge of all mortgage and consumer lending regulations is preferred
Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously
Strong customer service and communication skills
Ability to perform in a goal-oriented environment