Service Station (a BidClips company)Service Station is a remote sales and service team for the glass industry. Founded in 2010, Service Station has delighted callers across the US and Canada with surprisingly personal and knowledgable service. A contact center without scripts, our team learns to interact naturally with customers and grow confident in their own knowledge. We have a culture of owning your work and being proud of a job well done. Our team is self-motivated, fun, and results-focused. Job DescriptionAs a Service Station sales and service representative, you will work from home and be responsible for handling inbound calls for Service Station's clients, managing your leads, dialing out on existing leads, selling jobs, and mastering our clients' offerings. You will receive 2 weeks of training to prepare you to handle your first call with the help of your team lead.As a part-time member of the team, you will work between 20 and 35 hours per week, depending on the inbound call volume of your assigned team. Service Station is currently hiring in all of the states listed below for both teams that service clients in the eastern and pacific time zones. Our hours of operation for each team are as follows: Eastern Hours
8:00 AM - 6:00 PM Eastern Time (ET) Monday-Friday
8:00 AM - 11:00 PM Eastern Time (ET) Saturdays (not currently)
Pacific Hours
7:00 AM - 5:00 PM Pacific Time (PT) Monday-Friday
7:00 AM - 12:00 PM Pacific Time (PT) Saturdays (not currently)
Minimum Qualifications
Great communication skills
Excellent problem-solving skills
A desire to learn something new
Great computer skills
Great typing skills (30 wpm+)
Resiliency when dealing with tough customers
High-speed Internet connection, 25 Mbps+
Resume Differentiators
Auto glass estimating experience
Flat glass estimating experience
Frameless shower enclosure estimating experience
Leadership experience
Sales experience
Customer service experience
Benefits & Compensation
Base pay is $13.50/hr
Commissions add an additional $3.00/hr - $14/hr
Total compensation $16.50/hr - $27.50/hr
Hourly base is paid bi-weekly
Commissions are paid monthly and increase with your total sales accumulated during the year.
Other bonuses awarded for winning individual and team competitions.
Opportunity for advancement to full-time w/ PTO
Flexible scheduling for shifts
Work from home
Must be a resident of one of the following states to apply:AK, AL, AZ, CA, CO, DE, FL, GA, ID, IL, IN, KS, KY, LA, ME, MI, MN, MO, MT, NC, NH, NV, OK, OR, RI, SC, TN, UT, VA, VT, WI
This is a remote position.