GENERAL DESCRIPTION: Under the direction of the Physical Therapist (PT), Supervising Physical Therapist Assistant (PTA), or the Physical Therapist Assistant (PTA), the Physical Therapy Clerk/Technician will be responsible for: clerical duties that support the Physical Therapy Department, the provision of participant exercise programs, and activities that support departmental maintenance, supply inventory, and the preparation of treatment areas.

RESPONSIBILITIES:

1. Coordinate the participants scheduling for Assessments, reassessments, Physician consults and Service Delivery Requests.
2. Effectively track and maintain skilled treatment scheduling changes.
3. Coordinate and prepare the daily spreadsheet for Maintenance Exercise Programs.
4. Collect and distribute all applicable information from the portal, to include monthly meetings, daily participant absences, and scheduled participant appointments.
5. Assist with updating the PT department orders tracking on Prime Suite.
6. Prepare supply orders, complete of e-requests, and transportation requests.
7. Contact participants and families as needed. Answer phone. Take messages.
8. Attend facility and departmental staff meetings and department specific onsite in-service training.
9. Prepare participant area for treatment.
10. Assist the participants to complete the Home Exercise Program issued by the PT according to the State Practice Act and APTA standards of practice.
11. Communicate participant changes/complaints to the PT or PTA.
12. Maintain and clean equipment according to the manufacturer or regulator guidelines.
13. Assist participants with following and performing the issued Home Exercise Program (ROM, stretching and strengthening in supine, sitting, or standing).
14. Take vital signs.
15. Complete documentation of Home Exercise Programs in a timely manner.
16. Any and all other tasks assigned or specifically delegated by the employee’s supervisor.

Required Skills

KNOWLEDGE, SKILLS, AND ABILITIES:

1. Knowledge of medical terminology.
2. Skill to work well with staff, participants, and family members.
3. Bilingual (English/Spanish) preferred.
4. Basic computer knowledge and typing preferred.
5. Ability to meet Bienvivir’s conditions of employment regarding pre-employment clearance and provision of professional references.
6. Must be able to accept personal responsibility for maintaining a professional relationship with Bienvivir’s participants and their families.
7. Accept responsibility for maintaining an organized work environment.
8. Leadership ability and skills required for effective telephone and interpersonal communication.
9. Use of Microsoft an electronic medical record documentation.

Required Experience

QUALIFICATIONS / REQUIREMENTS:

1. High school diploma or equivalent.
2. CNA or certified rehabilitation aide preferred.
3. One-year experience with a frail or elderly population required.
4. Current CPR and Food Handlers Card.

KNOWLEDGE, SKILLS, AND ABILITIES:

1. Knowledge of medical terminology.
2. Skill to work well with staff, participants, and family members.
3. Bilingual (English/Spanish) preferred.
4. Basic computer knowledge and typing preferred.
5. Ability to meet Bienvivir’s conditions of employment regarding pre-employment clearance and provision of professional references.
6. Must be able to accept personal responsibility for maintaining a professional relationship with Bienvivir’s participants and their families.
7. Accept responsibility for maintaining an organized work environment.
8. Leadership ability and skills required for effective telephone and interpersonal communication.
9. Use of Microsoft an electronic medical record documentation.