Experienced Service Writer

Big O Tires - Murrieta

Experienced Service Writer

Murrieta, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Competitive salary

    Vision insurance

    At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!

    POSITION SUMMARY

    As an Automotive Salesperson for Big O Tires, you will focus on enhancing the customer experience, building loyalty, and maximizing sales. If you have a service sales background, a proven track record in sales, and are highly committed to delivering the best service experience to our guests, we would like to talk with you. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    Must be reliable and have good attendance as you will be an essential part of the business

    Be able to set aside old experiences and learn new approaches

    Have a servants mindset and a customer first approach

    Build customer satisfaction and loyalty by providing the best guest experience

    Achieve a thorough knowledge of all products, services, warranties and maintenance issues

    Keep up to date through training and vendor publications

    Adhere to the Big O Tire policies and procedures

    Assist other sales or service associates as needed in an effort to exceed our customers' expectations

    Help maintain the appearance and cleanliness of the building and perimeter areas

    Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking

    Maintain showroom merchandise

    Follow all safety practices as outlined in policy and procedures

    Sales of tires and service-related needs

    QUALIFICATIONS

    Good attendance and reliability are a must and non negotiable

    Be able to learn new approaches and add to your experience

    1 year minimum tire & auto service sales experience

    Strong auto service & tire sales knowledge

    Good leadership abilities and team building

    Excellent customer service and communication skills

    Strong organizational skills

    Proficient at preventive maintenance sales

    Maintain professional appearance at all times

    Have problem solving abilities and be a self-starter

    Multi-tasking abilities

    We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.