Job Description

• Location: Domino’s World Resource Center; 30 Frank Lloyd Wright Dr, Ann Arbor, MI 48105 (Remote Friday)
• Shift: Fulltime; Salary
• Job Posting Salary: $56,000 - $61,000 plus bonus

The Domino’s Pizza Partners Foundation is a separate non-profit organization affiliated with and supported by Domino’s Pizza team members. The Foundation’s mission is to provide financial assistance to team members experiencing a hardship or crisis.

** Case Manager Primary Responsibilities:**

• Field incoming requests for assistance from Domino’s Pizza team members
• Collect details of circumstances related to team member’s hardship including, but not limited to job related information, income/expense data, & other case details
• Conduct necessary due diligence and investigate any questionable aspects of the case
• Acquire necessary back-up documentation and contact supervisors/directors to verify employment with Domino’s
• Present case details during daily case review with colleagues. Decide and award cases in alignment with foundation assistance guidelines.

** Administrative Responsibilities:**

• Prepare closed cases for check writing process
• Create reports, track disbursements and adhere to budgets
• Assist with coordination of department fundraising activities including but not limited to payroll deduction drives, silent auctions, raffles, & other events
• Appear in promotional materials including videos to showcase the services of a bilingual case manager to the brand
• Make presentations and speak to various Domino’s groups
• Participates in & leads (when applicable) projects as assigned by immediate supervisor
• Other duties as assigned

Qualifications

• Four-year collegiate degree or five years’ work experience equivalent in social work, communications or related fields.
• Requires the ability to speak, read and write Spanish fluently in addition to English
• Requires the translation of case documents as well as the creation and/or translation of any needed Foundation documents
• Thorough knowledge of Microsoft Office; knowledge of case management software preferred
• Excellent communication, problem solving and decision-making skills.
• Strong organizational and time management skills; able to multi-task
• Excellent phone skills and willingness to communicate with Domino’s employees and franchisees daily in both English and Spanish
• Must be a self-starter with proactive thinking capabilities

Additional Information

** Benefits:**

• Paid Holidays and Vacation
• Four mental health days are provided in addition to vacation and emergency time. To be used one per quarter.
• Medical, Dental & Vision benefits that start on the first day of employment
• Life Insurance, Short-term Disability and Long-term disability paid for by employer
• No-cost fitness center on premises
• 401k matching contributions – begins after 90 days of employment
• Performance-based bonus of up to 10% of Salary

Salary is commensurate with experience and qualifications. Position is a hybrid work model and will be onsite 2 days a week.

The Domino’s Partners Foundation is an equal opportunity employer.

All your information will be kept confidential according to EEO guidelines.