We are seeking a Bilingual Client Loyalty Specialist who excels in communication and relationship-building. In this role, you will serve as a key connection between our company and our network of past clients, delivering consistent, service-focused outreach. You will engage clients to strengthen relationships, promote available programs, and identify opportunities for renewed business. This position plays an important role in supporting lead generation and client retention through thoughtful, high-quality interactions. Perks & Benefits We believe in taking care of our team both inside and outside of work. Here’s what you can look forward to: • 401(k) with Company Match – Grow your savings for the future while we invest in you, too. • Paid Holidays – Enjoy time off to celebrate and recharge throughout the year. • Generous Paid Vacation – Take well-deserved breaks with paid time away. • Paid Sick Leave – Rest easy knowing you have paid time off when you’re under the weather. • Health Benefits – We provide comprehensive health benefits to support your well-being. • Dental & Vision Insurance – Additional coverage to keep you and your family healthy. Responsibilities: • Call past clients to explain program benefits. • Answer questions and guide clients through enrollment. • Maintain accurate records of client interactions. • Deliver excellent customer service with every call. Qualifications: • Bilingual (English/Spanish required). • Sales experience preferred, but not required. • Strong communication and customer service skills. • Comfortable making outbound calls and meeting goals. • Monday through Friday, 9:00 AM – 5:30 PM. • This is an in-office position. Compensation: $15 hourly plus bonuses

• Call past clients to explain program benefits. • Answer questions and guide clients through enrollment. • Maintain accurate records of client interactions. • Deliver excellent customer service with every call.