Bilingual Client Services Representative
Join our elite real estate team! We're not looking for just a call-center agent; we're seeking a Bilingual Client Services Representative, a dynamic professional who is the dedicated voice and relationship steward for our valuable past clients. In this high-impact role, you will be the key driver of client retention and referral business. You'll proactively connect with our extensive database by phone, fluently bridging language gaps to introduce and enroll clients in our exclusive Client Benefits Program. If you are energetic, highly personable, and fluent in both Spanish and English, and you're ready to grow with a team that values lasting client relationships, your next career opportunity is here. Perks & Benefits We believe in taking care of our team both inside and outside of work. Here’s what you can look forward to: • 401(k) with Company Match – Grow your savings for the future while we invest in you, too. • Paid Holidays – Enjoy time off to celebrate and recharge throughout the year. • Generous Paid Vacation – Take well-deserved breaks with paid time away. • Paid Sick Leave – Rest easy knowing you have paid time off when you’re under the weather. • Health Insurance Reimbursement – Get support for your health coverage with monthly reimbursement. Responsibilities: • Call past clients to explain program benefits • Answer questions and guide clients through enrollment • Maintain accurate records of client interactions • Deliver excellent customer service with every call Qualifications: • Bilingual (English/Spanish required) • Sales experience preferred, but not required • Strong communication and customer service skills • Comfortable making outbound calls and meeting goals • Monday through Friday, 9:00 AM – 5:30 PM • This is an in-office position Compensation: $15 hourly plus bonuses
• Call past clients to explain program benefits • Answer questions and guide clients through enrollment • Maintain accurate records of client interactions • Deliver excellent customer service with every call