Bilingual Collection Specialist

Capital Credit LLC

Bilingual Collection Specialist

El Paso, TX +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Opportunity for advancement

    Paid time off

    Training & development

    Benefits/Perks

    Careers Advancement Opportunities

    Flexible Scheduling

    Competitive Compensation

    Job Summary

    Capital Credit LLC is seeking a motivated and driven Bilingual Collections Specialist to join our expanding team. If you have strong communications skills, a results-oriented mindset, and thrive in a fast-paced environment, we would love to hear from you.

    Responsibilities

    Utilize effective collection strategies to minimize delinquencies and improve recovery rates

    Research client information and historical data on accounts

    Communicate professionally with customers to establish and maintain strong relationships

    Make clear and concise arrangements with past due customers

    Maintain accurate documentation and report unresolved issues to supervisors

    Collaborate with team members and management to resolve issues with customers

    Qualifications

    High school diploma/GED required

    Previous experience as a Collection Specialist or in a similar position

    Understanding of collection techniques

    Knowledge of debt collection laws and regulations

    Familiarity with Microsoft Office, Excel, and computer databases

    Ability to work well under pressure

    Excellent communication and negotiation skills

    Able to communicate in English and Spanish

  • Locations
    Las Vegas, NV • El Paso, TX