About Us We’re an award-winning, relationship-driven independent insurance agency with a heart for service. We work for our clients—not a single carrier—partnering closely with our team, community, and the companies we represent. . We provide training, and there may be occasional evening or Saturday shifts to support community events.

What we offer you

Stable Monday–Friday schedule 9am - 5:30

Salary ranges from 41K – 52k depending on experience.

Paid licensing support: reimbursement program for licensing

If you already have a P&C license, bonuses for performance and other benefits are available as well.

Opportunity for growth within the agency

Training, development, and supportive leadership: we support ongoing training and education

Healthcare (medical)

Paid vacation, major holidays and PTO Personal time off

About You

Bilingual in English/Spanish: to help our life long bilingual clients

Friendly problem-solver who genuinely enjoys helping others

Detail-oriented with strong follow-through

Comfortable on the phone and at a computer.

Fast learner with a growth mindset

Team player who collaborates and communicates clearly

Proficient with Microsoft Word, Excel, Outlook, and calculator

Excellent verbal and written communication

Organized, structured, punctual, and compliant with procedures

If this is you, let’s talk.

Experience; Requirements:

Minimum 3 years of customer service experience

Must speak English and Spanish fluently.

Education requirement H.S. diploma, or higher

Job Responsibilities

Build and maintain relationships with clients, prospects, and carrier partners via phone, email, and written communication

Support teammates with follow-up and next steps for clients and prospects

Research and resolve coverage questions accurately and efficiently

Respond promptly to client requests by phone or electronically

Maintain organized client files and process routine correspondence (paper and multiple software systems)

Identify and cultivate new business opportunities

Assist with general office duties as needed

This is an on-site position