Benefits:

401(k) matching

Bonus based on performance

Free uniforms

Training & development

Join the Team at Stretch Zone North Beach & Stretch Zone South Beach (Miami Beach, FL)! Front Desk Associate – Customer Experience & Studio Support

Are you a friendly, organized, and wellness-minded professional who thrives in a fast-paced, people-first environment? Stretch Zone is looking for a Front Desk Associate who delivers exceptional customer service while keeping our studio running smoothly and efficiently.

About the Role:

As the first and last point of contact for our clients, you’ll play a key role in creating a warm, professional, and organized atmosphere. From greeting guests to managing appointments and assisting with memberships, your attention to detail and positive attitude will support the entire team’s success.

Why Join Us?

Supportive Team Environment: Be part of a dynamic, mission-driven studio focused on improving lives through assisted stretching.

Perks & Benefits:

Free stretch sessions + family discounts

Paid sick time (no waiting period)

Casual dress code, company lunches, and more

Career Growth: Opportunity to grow into roles like Sales Associate and Lead Sales Associate.

Impactful Work: You’ll help clients move, feel, and live better by supporting their wellness journeys every day.

What You’ll Do:

Greet clients warmly and ensure a seamless check-in/check-out experience

Manage phone calls, schedule appointments, and respond to client inquiries

Maintain accurate client records using our CRM system

Support membership sales by explaining services and benefits clearly

Ensure the studio is clean, welcoming, and fully stocked at all times

Assist the Stretch Team with administrative tasks and special events

Uphold the studio’s culture of professionalism, respect, and positivity

What We’re Looking For:

Customer Service Excellence: Friendly, professional demeanor with a passion for helping people

Organized & Reliable: Able to multitask, manage appointments, and keep things running smoothly

Strong Communication: Clear verbal and written communication; bilingual (Spanish/English) a big plus

Tech-Savvy: Comfortable using scheduling software, CRM tools, and basic office programs

Wellness Enthusiast: Interest in health, fitness, or wellness is a plus!

Ready to Apply?

If you’re passionate about wellness, love helping others, and want to be part of a supportive and high-energy team, we want to hear from you! Submit your resume today!

About Us: Stretch Zone Miami Beach is a premier assisted stretching studio, helping clients improve flexibility, mobility, and overall well-being. From athletes to professionals, we empower individuals to enhance performance and reduce discomfort through personalized, science-backed stretching.

Stretch Zone South Beach & Stretch Zone North Beach are equal-opportunity employers committed to diversity and inclusion.