Benefits:

401(k)

401(k) matching

Competitive salary

Free uniforms

Opportunity for advancement

Paid time off

Fence Direct is looking for a dependable, self-motivated Bilingual Inside Sales & Warehouse Coordinator to join our team in Winter Haven, FL.

This is a full-time, hands-on position that combines inside sales, customer service, and warehouse operations. The ideal candidate enjoys helping customers, takes initiative, and is comfortable working independently while managing the day-to-day operations of our Winter Haven location.

This position is responsible for opening and closing the store, assisting walk-in customers, answering incoming phone calls, following up on customer quotes and inquiries, processing sales orders, and supporting warehouse operations. The right candidate is organized, trustworthy, dependable, and takes pride in providing excellent customer service.

Fluency in both English and Spanish is required, as this role communicates daily with both English- and Spanish-speaking customers.

This role also requires daily use of QuickBooks Online, Google Workspace (Gmail, Drive, Sheets, etc.), and other company software to manage customer information, sales orders, communication, and administrative tasks.

We are looking for someone who lives within a reasonable commuting distance of our Winter Haven office and is looking for a long-term opportunity with a growing company.

Responsibilities

Open and close the store each business day

Answer incoming phone calls and assist customers professionally

Welcome and assist walk-in customers

Prepare quotes and process customer orders

Follow up with customer inquiries, estimates, and open quotes

Provide exceptional customer service in both English and Spanish

Use QuickBooks Online to create invoices, process orders, and manage customer information

Use Google Workspace (Gmail, Drive, Sheets, etc.) for communication and daily operations

Assist customers in selecting fencing materials and products

Pull, stage, and organize customer orders

Load and unload materials safely

Safely operate a sit-down forklift

Assist with receiving inventory and maintaining accurate stock

Maintain a clean, organized, and professional office, showroom, and warehouse

Complete daily responsibilities independently with minimal supervision

Perform other duties as assigned