Bilingual Insurance Client Experience Specialist

Cisneros Agency LLC

Bilingual Insurance Client Experience Specialist

Mukilteo, WA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Vision insurance

    At the Cisneros Agency, we do things differently. We don’t just sell insurance—we build relationships and deliver peace of mind. We innovate, win, and grow together—and have fun doing it.

    We’re looking for a bilingual (Spanish/English), self-motivated professional to join one of the top five performing teams in Washington. Fluency in both written and spoken Spanish and English is essential for effective communication with clients and teammates. Insurance experience isn’t required—we provide personalized, top-notch training to help you succeed.

    Compensation & Benefits

    $20–$24/hour starting wage (higher for experienced/bilingual candidates)

    Base pay + bonus and commission

    Paid training and licensing hours

    100% employer-paid health, dental & vision

    Traditional IRA with company match

    Unlimited Paid Time Off (PTO)

    Paid Volunteer Time Off (VTO)

    Flexible schedule & supportive team culture

    What You’ll Do

    Provide friendly, accurate service via phone, email, and text

    Respond to insurance questions, policy updates, claims, and billing

    Review client coverage to uncover needs and recommend solutions

    Upsell existing clients and identify new sales opportunities

    Follow the Cisneros Agency Relationship Process consistently

    Collaborate with team members and contribute to a high-performing, positive work environment

    What We’re Looking For

    Bilingual in Spanish & English (required)

    Excellent communication skills in both languages

    2+ years in customer service or sales

    High integrity, commitment, dependability, and drive to succeed

    Ability to thrive in a fast-paced, evolving environment

    Why You’ll Love It Here

    Collaboration: We support and celebrate one another’s wins.

    Growth: You’ll receive continuous development opportunities.

    Balance: Flexible schedules and generous PTO keep you energized.

    Impact: You’ll help people protect what matters most to them.

    Schedule: Full-time, Monday–Friday, 8-hour shifts Pay: $20–$25/hour + bonuses and commissions

    This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.