Bilingual Intake Office Coordinator

Snellings Law

Bilingual Intake Office Coordinator

Frisco, TX
Full Time
Paid
  • Responsibilities

    Job Type: Full Time during our business hours, Monday through Friday, 8:00 am – 5:00 pm Our growing law firm is seeking a Bilingual Intake/Office Coordinator to help serve our growing client base. We are based in Texas and exclusively handle personal injury cases with offices in Frisco, Celina, and Sherman. This position is full-time and in-office. The perfect person for us doesn’t have to have a specific degree or years of experience. The perfect person for us MUST have the following skills/traits: • MUST LIKE PEOPLE! • Top-tier organization & prioritization skills • Thrives in both task-oriented and problem-solving environments Details • Must take complete ownership of everything – we don’t do excuses around here • Must be able to speak up to help us improve in every aspect of our firm • Must be comfortable speaking on the phone Probably not what you are used to seeing in a job ad? Well, we aren’t your typical personal injury law firm! Who are we? Our firm is Snellings Law, and we only help injury victims. We love what we do and the difference we make in people’s lives. Since all we do is help injury victims, we know a LOT about how to do it. Even so, we are ALWAYS looking to get better. That is where YOU come in – so let’s talk about YOU. Please note that our firm's culture is very important to us. Each of our team members shares the following characteristics: • Enjoy learning – we are all lifetime learners • Drive to grow professionally • Serve others (we do monthly service projects) • Team players, and put our own needs above everyone else’s • Strive to make our community a safer, better place to live and work • Own mistakes, understand them, and grow from them • Willing to be uncomfortable and push ourselves • Humble Confidence If this sounds like your kind of opportunity, respond to this job ad with your resume and A COVER LETTER that tells us the following two things : • Why would you be an excellent fit for this job? • What in this job ad spoke to you the most? Responsibilities: Still reading? Good. Here is a general breakdown of what you would be doing in your role: Intake Responsibilities: • Interviewing potential new clients by phone to become familiar with their case • Conducting basic research to investigate whether our firm can take the case based on the areas of practice and experience of the firm • Scheduling initial consultation appointments with the intake attorney • Onboarding the new clients by filling out the necessary documents • Tracking all data for marketing and intake reports • Maintaining a relationship with all referral attorneys • Using exceptional customer service, active listening, and verbal and written communication skills Office Manager Responsibilities: • Communicating with property managers for issues at different offices • Coordinating employees’ birthdays and work anniversaries celebrations • Ordering office supplies and kitchen supplies • Obtaining, scanning, and sorting through mail • Greeting incoming clients, guests, or medical providers • Ensuring the office environment is professional, organized, and client-friendly Qualifications: • Personal Injury Experience, preferred but not required Compensation: $44,000 - $49,000 yearly

    • Still reading? Good. Here is a general breakdown of what you would be doing in your role:  Intake Responsibilities: • Interviewing potential new clients by phone to become familiar with their case • Conducting basic research to investigate whether our firm can take the case based on the areas of practice and experience of the firm • Scheduling initial consultation appointments with the intake attorney • Onboarding the new clients by filling out the necessary documents • Tracking all data for marketing and intake reports • Maintaining a relationship with all referral attorneys • Using exceptional customer service, active listening, and verbal and written communication skills Office Manager Responsibilities: • Communicating with property managers for issues at different offices • Coordinating employees’ birthdays and work anniversaries celebrations • Ordering office supplies and kitchen supplies • Obtaining, scanning, and sorting through mail • Greeting incoming clients, guests, or medical providers • Ensuring the office environment is professional, organized, and client-friendly • Ensuring all marketing materials remain organized and inventoried

  • Compensation
    $44,000-$49,000 per year