Bilingual Intake & Sales Manager Remote

Vasquez Law Firm,PLLC

Bilingual Intake & Sales Manager Remote

Remote,
Full Time
Paid
  • Responsibilities

    Are you a high-performing leader who thrives at the intersection of intake, sales, and client experience? Do you enjoy building structure out of fast-paced environments, coaching teams, and ensuring every potential client receives timely, high-quality attention? Vasquez Law Firm, PLLC, is seeking an Intake & Sales Manager REMOTE to lead and oversee both our intake and consult sales operations. This role is critical in ensuring that every lead is properly managed, converted, and guided through the first step of their legal journey with professionalism, urgency, and care. Every inquiry we receive represents a family seeking legal guidance—and your leadership will directly impact how effectively we serve them. Why Join Us At Vasquez Law Firm, you are not just managing a team—you are shaping the first impression of our firm. This role offers the opportunity to build systems, elevate performance, and directly impact how families experience our services from the very first interaction. We are in a rapid growth phase, building an AI-driven, performance-focused legal ecosystem where speed, accountability, and excellence define everything we do. If you are ready to lead with structure, urgency, and impact—this is your opportunity. What We Offer • Competitive hourly rate: $8 – $16/hour • Performance-based incentives • Fully remote position (LATAM-based candidates encouraged) • Paid time off and sick leave • Paid training and professional development opportunities • High-growth, high-performance environment This position is remote in Colombia or LATAM Responsibilities: What You’ll Do • Lead, manage, and develop a remote team responsible for intake and sales • Oversee the full lead lifecycle from initial intake to consultation conversion • Ensure all new leads are contacted within 24 hours or less • Build and optimize intake and sales workflows to improve speed, accuracy, and conversion rates • Monitor team performance using daily, weekly, and monthly KPIs • Review calls and intake interactions to ensure quality, empathy, and consistency • Work closely with leadership to improve processes and scale operations • Support training, onboarding, and continuous coaching of team members • Foster a culture of accountability, responsiveness, and high performance Qualifications: What We’re Looking For • 3+ years of experience managing sales teams, intake teams, or client service teams • Strong background in sales and conversion-driven environments • Experience in immigration law firms or legal services is required • Proven ability to manage KPIs, CRM systems, and performance metrics • Bilingual (English & Spanish required) • Strong leadership, communication, and coaching skills • Ability to work in a fast-paced, high-volume environment • Results-driven mindset with strong attention to detail and urgency Compensation: $8 - $16 hourly

    • What You’ll Do • Lead, manage, and develop a remote team responsible for intake and sales • Oversee the full lead lifecycle from initial intake to consultation conversion • Ensure all new leads are contacted within 24 hours or less • Build and optimize intake and sales workflows to improve speed, accuracy, and conversion rates • Monitor team performance using daily, weekly, and monthly KPIs • Review calls and intake interactions to ensure quality, empathy, and consistency • Work closely with leadership to improve processes and scale operations • Support training, onboarding, and continuous coaching of team members • Foster a culture of accountability, responsiveness, and high performance