We are seeking a Bilingual Client Intake Specialist to be the first point of contact for potential clients, providing a compassionate and professional introduction to our firm. In this role, you’ll handle client intake calls, evaluate case viability, and collect essential information. The ideal candidate is empathetic, detail-oriented, and thrives in a fast-paced environment. Responsibilities: • Conduct initial client intake calls in both English and Spanish, gathering case details and required documents. • Ensure clear and empathetic communication to make clients feel supported and understood. • Maintain detailed case notes and client information in our case management system. • Work closely with the intake team to ensure smooth and seamless transitions for each case. Qualifications: • Must be fluent in both English and Spanish. • Previous experience in sales, customer service, or client intake is required; legal experience is preferred. • Excellent interpersonal skills and ability to actively listen to clients. • Strong organizational skills with great attention to detail. • Self-motivated and proactive individual who can work independently. Compensation: $20 - $25 hourly + bonus eligibility based on performance

• Conduct initial client intake calls in both English and Spanish, gathering case details and required documents. • Ensure clear and empathetic communication to make clients feel supported and understood. • Maintain detailed case notes and client information in our case management system. • Work closely with the intake team to ensure smooth and seamless transitions for each case.