Benefits:
Competitive salary
Health insurance
Training & development
About Us Insurance Land is a growing insurance company committed to delivering excellent service to our clients. We pride ourselves on creating a professional, supportive, and welcoming environment for both our clients and our team. We are looking for a bilingual receptionist who can provide outstanding front-desk support and grow with us into an office coordinator role.
Position Overview The Bilingual Receptionist will be the first point of contact for clients, answering and directing a high volume of calls (approximately 500 per week) and ensuring smooth communication within the office. This role requires strong organizational skills, professionalism, and the ability to multitask in a fast-paced environment.
Key Responsibilities
Answer and direct incoming calls, providing excellent customer service in both English and Spanish.
Greet and assist clients and visitors in a professional and friendly manner.
Manage and route messages, correspondence, and scheduling requests.
Maintain an organized and welcoming reception area.
Support office operations.
Qualifications
Bilingual: Fluent in English and Spanish (required).
Previous experience in a receptionist, customer service, or office support role preferred.
Strong communication and interpersonal skills.
Highly organized with the ability to multitask and prioritize.
Professional demeanor with strong attention to detail.
Proficiency with basic computer applications (Microsoft Office, email, etc.).
Reliability and a positive, team-oriented attitude.