Client Payroll Specialist (Bilingual Spanish)

Location: Oak Ridge, Tennessee

Company: INVO PEO

Job Type: Full-Time

About Us:

INVO PEO is a leading provider of payroll and HR solutions, committed to delivering exceptional services to our client base. We're currently seeking a detail-oriented and experienced Client Payroll Specialist who is bilingual in Spanish to join our dynamic team.

Job Summary:

As a Client Payroll Specialist, you will play a crucial role in managing payroll processing for our clients, ensuring accuracy and compliance while providing exceptional customer service. You will work closely with clients to address inquiries, manage payroll data, and deliver timely solutions. Your bilingual skills will enhance communication with our Spanish-speaking clients, allowing us to better serve our community.

Key Responsibilities:

• Process end-to-end payroll for a varied client portfolio, ensuring timely and accurate payroll calculations.
• Review and validate all payroll data entries, adjustments, and changes, ensuring compliance with federal, state, and local regulations.
• Act as the primary point of contact for clients regarding payroll-related inquiries, providing exceptional service in both English and Spanish.
• Prepare and distribute payroll reports, summaries, and year-end tax documents for clients.
• Collaborate with the HR and accounting teams to resolve discrepancies and ensure alignment in payroll practices.
• Assist clients with onboarding new employees, including tax forms and direct deposit setup.
• Maintain confidentiality and security of payroll records while adhering to company policies and regulations.
• Stay current with payroll laws and regulations to ensure compliance and identify areas for training and improvement.
• Engage in continuous learning and professional development to enhance payroll knowledge and client service skills.

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Qualifications:

-Persons with no prior payroll knowledge are welcome to apply.

- Associates degree in Accounting, Finance, Business Administration, or a related field preferred.

- 2 years of experience in payroll processing or a similar role, preferably in a client-focused environment.

- Excellent analytical skills and attention to detail.

- Bilingual proficiency in Spanish and English (written and verbal) is required.

- Strong interpersonal and communication skills, with the ability to build relationships with clients.

- Ability to work independently and manage multiple priorities in a fast-paced environment.

What We Offer:

- Competitive salary and benefits package.

- Opportunities for professional growth and development.