Benefits:

Opportunity for advancement

Paid time off

Training & development

Health insurance

Job Overview: Zafran Law Group is seeking a dedicated Bilingual Phone Operator to join our team. The ideal candidate will be the first point of contact for clients and visitors, ensuring a professional and welcoming atmosphere.

Responsibilities:

• Manage a high volume of incoming calls and route them to the appropriate staff members
• Greet clients and visitors with a friendly demeanor and direct them appropriately
• Assist with clerical tasks
• Maintain a tidy reception area and assist with office supplies
• Assist with incoming and outgoing mail, deliveries, and e-faxes
• Support Spanish speaking clients in directing their calls to the appropriate team members

Requirements:

• Proven experience as a Phone Operator or similar role
• Excellent computer literacy, including proficiency in Office
• Strong organizational skills with the ability to multitask effectively
• Exceptional phone etiquette and communication skills
• Familiarity with legal environment is a plus
• High volume call center experience is a plus

Apply now to be part of our dedicated team!

Job Type: Full-time

Schedule:

8 hour shift

Monday to Friday