Seeking a receptionist fluent in Spanish-English (speak, write, and read) We are an immigration law firm on track for aggressive growth, and we need an experienced bilingual receptionist to join our team. Since we are growing fast, we need a receptionist who can hit the ground running. This is a full-time job where you are expected to manage a caseload, so you absolutely must be able to work in the office for 40 hours per week. Need to be able to take initiative on work that needs to be done and complete tasks with minimal hand-holding. We help clients in an extremely emotional process, and we want our staff to show them that we really care and fight for them, so if you are not passionate about helping people or you don’t believe in helping the immigrant community, this job is not for you. WORK TO BE PERFORMED • Answer multiple phone lines • Gathering information • Book consultations • Follow up with clients • Help clients fill out intake forms • Copies, filing, scanning, and use of office equipment Responsibilities: • Create and implement data entry protocols to streamline processes and increase productivity • Buy materials for the office when necessary • Work to create marketing opportunities and plan events for our customer base in the community to improve company reputation and visibility • Facilitate communication between our customers and team to ensure customer satisfaction • Grow in the position through continued learning and revitalization of skillsets in related duties Qualifications: • History of being deadline-driven and extremely organized • Associate's degree preferred but not required to apply • Customer service, bookkeeping, or administrative experience is preferred • Display excellent written, problem-solving, and verbal communication skills • Technologically savvy; basic knowledge of Microsoft Office Word and Excel programs and filing systems with the ability to learn new programs quickly and troubleshoot common issues Compensation: $29,500

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