Bilingual Sales Support Coordinator (No Cold Calling) – El Paso, TX

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MID-WEST TEXTILE, LLC

Bilingual Sales Support Coordinator (No Cold Calling) – El Paso, TX

El Paso, TX
Full Time
Paid
  • Responsibilities

    Mid-West Textile is looking for a Bilingual Sales Support Coordinator to join our team in El Paso, TX!

    If you enjoy helping customers, have excellent communication skills, and are looking for a stable Monday–Friday position with opportunities for growth, we'd love to hear from you.

    This is NOT a cold-calling position. You'll work with customers who contact us through our website, social media, marketing campaigns, and referrals.

    What You'll Do

    • Respond to customer inquiries by phone, email, text, and WhatsApp.
    • Qualify inbound leads and gather customer information.
    • Maintain accurate customer records in our CRM system.
    • Assign qualified leads to the appropriate sales representative.
    • Follow up with prospective customers.
    • Support sales and marketing initiatives.
    • Provide outstanding customer service throughout the customer experience.

    Qualifications

    • Bilingual (English/Spanish) required.
    • 1–2 years of customer service, administrative support, sales support, call center, or related experience preferred.
    • Strong communication and organizational skills.
    • Comfortable speaking with customers by phone and electronically.
    • Proficient with Microsoft Office.
    • CRM experience is a plus but not required.
    • Must live in or be able to commute to El Paso, TX.
    • Must be authorized to work in the United States.

    Great Backgrounds Include

    • Customer Service Representative
    • Call Center Representative
    • Administrative Assistant
    • Receptionist
    • Sales Assistant
    • Sales Support Specialist
    • Appointment Setter
    • Customer Success Representative
    • Inside Sales Support

    Why Join Mid-West Textile?

    • Monday–Friday schedule
    • No cold calling
    • Competitive pay and benefits
    • Stable and growing company
    • Supportive team environment
    • Career growth opportunities
    • Work with an international sales and marketing team
    • Make a direct impact on customer satisfaction and business growth

    To Apply: Please submit your resume along with a brief summary of your customer service or sales support experience. Qualified candidates will be contacted for an interview.

    Mid-West Textile is an Equal Opportunity Employer.