Benefits:

Paid time off

Competitive salary

The Center for the Integration & Advancement of New Americans (CIANA) is a social services organization that works to integrate new immigrants from South Asia, the Middle East/North Africa, Latin America, and West Africa into the socio-economic and civic life of American society while maintaining pride in their cultural heritage.

Our Case Management Department is looking for a highly personable and detail-oriented self-starter to provide new immigrant families with job/housing assistance, public benefits, education support, healthcare enrollment, as well as referrals to other community and public resources.

Requirements:

At least two years of college completed,

Reading/Writing/Speaking Proficiency in Spanish, a plus in French and/or Creole,

Experience in Case Work,

Experience in one or more of the following:

Microsoft Office and Google Suite, especially Excel/Sheets

Knowledge of public benefits or willingness to learn

Public Benefits Research

Organization and filing

Counseling or customer service

Everyday Duties:

Scheduling new appointments and confirming scheduled appointments,

Managing correspondence between CIANA, clients, and other institutions,

Completing general and case management intakes for new clients,

Assisting with case working appointments, especially with interpretation for clients who speak Spanish and French,

Maintaining case working client spreadsheet, database, and digital files,

Organizing and maintaining up-to-date paper files,

Attending trainings and coalition meetings with case manager and/or clients,

Accompanying or representing clients at other meetings and appointments.

Projects:

Help fulfill quarterly deliverables,

Develop and execute trainings in specific service areas.