System Specialist - Bilingual (Spanish/English) Remote in Mexico Summary: The Systems Administrator will be responsible for overseeing the firm’s IT systems, managing software platforms, and ensuring smooth day-to-day technology operations. This role requires someone with hands-on technical expertise, strong troubleshooting skills, and the ability to act as a bridge between end users and third-party software support teams. A key initial responsibility will be migrating the firm’s systems from GoDaddy to Microsoft, ensuring a seamless transition with minimal downtime. The person in this position must be bilingual at a proficient level and located in Mexico. Responsibilities: Duties and Key Responsibilities: • System Migration & Infrastructure • Lead and complete migration of firm systems from GoDaddy to Microsoft 365 , including email, domains, and user accounts • Ensure ongoing stability, security, and efficiency of Microsoft 365 applications and services • Software Administration & Support • Serve as administrator for all firm software, including: • HubSpot • Clio Manage • Adobe Pro • Tyler Technologies (NC & MN) • Zoom • AirCall • Microsoft Office Suite & Teams • Troubleshoot user issues, resolve technical problems, and escalate to vendor support when necessary • Maintain up-to-date user access permissions, integrations, and configurations • User Management & Onboarding/Offboarding • Set up accounts, devices, and software for all new hires • Deactivate and securely offboard former employees • Maintain proper licensing and security protocols across all platforms • General IT Support • Act as the point of contact for all internal technology issues • Train and support staff on the effective use of software and tools • Maintain IT documentation, procedures, and knowledge base • Identify opportunities to improve efficiency and security Qualifications: Required Qualifications: • Proven experience as a Systems Administrator or similar IT role • Expertise in Microsoft 365 administration and migration projects • Familiarity with law firm–specific software, such as Clio Manage and Tyler Technologies, is a plus • Strong problem-solving skills with the ability to work independently and manage multiple priorities • Excellent communication skills to bridge technical concepts with non-technical users • Security-focused mindset and attention to detail Compensation: $2500 - $2800 monthly

• Duties and Key Responsibilities:  • System Migration & Infrastructure  • Lead and complete migration of firm systems from GoDaddy to Microsoft 365, including email, domains, and user accounts • Ensure ongoing stability, security, and efficiency of Microsoft 365 applications and services • Software Administration & Support  • Serve as administrator for all firm software, including:  • HubSpot  • Clio Manage  • Adobe Pro  • Tyler Technologies (NC & MN)  • Zoom  • AirCall  • Microsoft Office Suite & Teams  • Troubleshoot user issues, resolve technical problems, and escalate to vendor support when necessary • Maintain up-to-date user access permissions, integrations, and configurations • User Management & Onboarding/Offboarding  • Set up accounts, devices, and software for all new hires • Deactivate and securely offboard former employees • Maintain proper licensing and security protocols across all platforms • General IT Support  • Act as the point of contact for all internal technology issues • Train and support staff on the effective use of software and tools • Maintain IT documentation, procedures, and knowledge base • Identify opportunities to improve efficiency and security