Where Financial Accuracy Drives Client Trust and Firm Performance At Mandy Hancock Law PLLC, we do more than practice law; we guide clients through meaningful life transitions with clarity, compassion, and professionalism. Behind every successful client experience is a foundation of strong systems, and financial operations are a critical part of that foundation. We are seeking a Billing & Accounts Specialist who understands that this role goes beyond processing numbers. It is about creating clarity for clients, supporting attorneys, and ensuring the financial health of a growing, high-performing law firm. This position is ideal for someone who thrives on ownership, values precision, and takes pride in delivering work that is both accurate and client-centered. Why Join Us At Mandy Hancock Law, you will be part of a team that values: • Professionalism without unnecessary rigidity • Clear communication and mutual respect • Personal accountability and continuous improvement • A supportive, collaborative, and service-oriented culture • Meaningful work that helps clients navigate important life moments This is more than a billing role; it is an opportunity to contribute to a growing law firm where your accuracy, organization, and commitment to excellence make a real difference every day. Responsibilities: • Manage firm billing and invoicing processes with accuracy and consistency • Enter and maintain revenue and expense information in QuickBooks Online • Monitor retainer replenishments, accounts receivable, and collections • Manage accounts payable processes and account tracking • Maintain accurate financial records across systems and databases • Follow firm billing policies and procedures while helping ensure compliance • Communicate clearly and professionally with clients regarding billing matters • Provide high-level customer support to both internal team members and clients • Proactively identify discrepancies, gaps, or inefficiencies and recommend improvements • Maintain timely, accurate, and client-focused billing services • Work independently while collaborating effectively within the team environment Qualifications: The ideal candidate will demonstrate: • Strong working knowledge of QuickBooks Online • Understanding of how accurate financial entry impacts client experience and firm operations • Exceptional communication and customer support skills • High level of organization, dependability, and attention to detail • Ability to manage a fast-paced workflow with professionalism and consistency • Strong problem-solving skills and sound judgment • Ability to quickly learn and apply company policies, procedures, and systems • Ownership mindset with accountability for results • Commitment to delivering precise, timely, and client-focused work • Ability to communicate with clarity, professionalism, and care • Service-oriented and drama-free approach when working with teammates and clients Compensation & Benefits $20-$25 hourly plus performance-based bonus opportunities We offer a supportive environment where strong performance is recognized and rewarded, including: • Performance-based bonus opportunities • Paid holidays • Paid time off (PTO) • Medical, dental, and vision insurance • 401(k) after six months of employment • Opportunities for professional growth and development Compensation: $20 - $25 hourly + performance-based bonus

• Manage firm billing and invoicing processes with accuracy and consistency • Enter and maintain revenue and expense information in QuickBooks Online • Monitor retainer replenishments, accounts receivable, and collections • Manage accounts payable processes and account tracking • Maintain accurate financial records across systems and databases • Follow firm billing policies and procedures while helping ensure compliance • Communicate clearly and professionally with clients regarding billing matters • Provide high-level customer support to both internal team members and clients • Proactively identify discrepancies, gaps, or inefficiencies and recommend improvements • Maintain timely, accurate, and client-focused billing services • Work independently while collaborating effectively within the team environment