Benefits:

401(k)

Health insurance

Paid time off

401(k) matching

Company parties

Free food & snacks

Opportunity for advancement

Parental leave

Competitive salary

Training & development

Role Overview

The Telecommunications Analyst – The position works closely with the Tech Team /Accounting Team to ensure a timely solution for active/disconnected telco lines. The ideal candidate strong detail management support. This position will oversee current charges and problem issues in billing and report them.

Key Responsibilities

Implement new/replacement solutions at field locations Coordinate with site contacts, service providers, vendors, and telecom carriers Coordinate site surveys and oversee installation activities Validate operational readiness following cutover Calculate cost savings associated with completed replacements Disconnections

Detailed Responsibilities

Lead execution replacement initiatives for locations Gather and validate requirements in collaboration with site contacts Coordinate with Project Managers on site surveys, installation, and service provider activities Oversee replacement installations and confirm services are functioning as intended post‑cutover Prepare and present findings, recommendations Calculate and document realized cost savings tied to completed replacements Maintain accurate records in designated tracking and reporting systems Notify the Billing Team for Disconnection once replacements are complete and disconnects can proceed Code incoming bills with correct site IDs and review cost analysis

Desired Skills & Attributes

Detail‑oriented with a strong focus on accuracy and quality Self‑motivated, proactive problem solver with a strong work ethic Strong analytical skills with the ability to interpret complex data Excellent verbal and written communication skills Ability to adapt and thrive in a fast‑paced, cross‑functional environment Strong organizational skills and disciplined approach to project updates and documentation