At Numotion, we’re on a mission to improve the lives of people with disabilities. As North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We’re committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.

SUMMARY OF RESPONSIBILITY:

The Billing & Collections Coordinator I implements company best practices ensuring all billing and collections activities meet state and federal compliance requirements. Timely follow-up activities conducted on assigned accounts to reduce outstanding account receivables.

The pay range for this position is $18.35-$23.85 Hourly. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.

Essential Functions:

• Ensure order setup accuracy for proper reimbursement.
• Perform daily review of orders for billing.
• Perform follow-up and collections activities on assigned accounts to maintain a reduced Days Sales Outstanding (DSO).
• Recommend receivables for refund and adjustment or write off.
• Submit appeals as required.
• Perform inquiries to payers on outstanding receivables.
• Initiate resolution of billing holds with order processors.

QUALIFICATIONS AND COMPETENCIES:

• High School diploma/GED required; Associates degree preferred.
• Minimum one year related experience required.
• Proficiency in Microsoft Office Suite required.
• DME Experience Preferred

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Required Skills

Required Experience

• Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone and email etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel.
• Lead a project team within a project deployment area including team members, vendors, and contractors.
• Manage delivery schedules, and human resources to ensure on time completion.
• Lead internal meetings with other managers and team members to review the status of the program and implement changes as necessary to ensure timely completion.
• Attend customer meetings to provide customer with comprehensive status reports and resolve any conflicts or issues that arise.
• Ensure that all work is maintained in a tracking system with complete accuracy.
• Ensuring all workmanship meets standards
• Responsible for the completion of all required forms: Timesheets, client signoffs, Change Orders, Project Summaries and Final Checklists.