Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
We are seeking a Billing & New Patient Coordinator to join our team. As the billing coordinator you will play a crucial role in creating a good rapport with patients/billing parties/insurance companies. Your main responsibilities will include:
-Submitting daily billing claims, following up on claim denials, posting insurance payments.
-Verifying insurance eligibility and notifying responsibility party of benefit changes.
Answering all New Patient Calls, lead sources, and consult requests; promote the practice and spearhead a positive New Patient experience
Greeting and welcoming clients and visitors with a friendly and professional demeanor
Answering a large volume of phone calls, taking messages, and directing calls to the appropriate person or department
Scheduling appointments and managing calendars
Managing incoming and outgoing mail and packages
Providing excellent customer service by addressing inquiries and resolving issues in a timely manner
Skills
To excel in this role, you should possess the following skills:
Must be comfortable conducting financial conversations, maintaining professionalism
Strong organizational skills with the ability to multitask effectively
Proficiency in using office equipment such as computers, printers, and phone systems
Excellent verbal and written communication skills
Customer service-oriented mindset with the ability to handle difficult situations professionally
Computer literacy, including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Previous experience in medical/dental billing
Bilingual (English/Spanish) greatly preferred
If you are a detail-oriented individual with exceptional organizational skills and a passion for providing excellent customer service, we would love to hear from you. Join our team as a Billing & New Patient Coordinator and contribute to creating a positive and welcoming environment for our clients.