Billing & Receivables Senior Specialist

Thrifty White Pharmacy

Billing & Receivables Senior Specialist

Maple Grove, MN
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Opportunity for advancement

    Paid time off

    Profit sharing

    Training & development

    Vision insurance

    Wellness resources

    Thrifty White Pharmacy is currently hiring a Billing & Receivables Specialist/Senior Specialist to join our team at our Corporate Headquarters in Maple Grove, MN. This is a great opportunity for someone ready to take the next step in their career in a professional office environment.

    The senior role is ideal for a strong specialist who enjoys problem-solving, helping improve workflows, supporting team processes, and contributing at a higher level beyond day-to-day task execution.

    Billing & Receivables Senior Specialist Position Details:

    Monday – Friday – no evenings or weekends

    Ability to work in a professional office environment with hybrid flexibility

    Growth potential within team structure

    Provide excellent service via various platforms including phone, email, and internal systems

    Research and resolve account balances, charges, payments, payment applications, and missing backup requests

    Assist with escalated account issues and support problem resolution

    Perform advanced billing and receivables tasks while supporting team operations

    Participate in process improvement efforts and operational follow-up

    Support procedure documentation and SOP updates

    Assist with reporting, trend review, and special projects

    Utilize technology such as TWRx, PeopleSoft, OnBase, Microsoft Office, MNITS, and insurance websites

    Maintain customer account accuracy and ensure HIPAA compliance

    Benefits of Thrifty White Pharmacy Corporate Professionals:

    Wage Range: $50,000-$60,000

    Competitive compensation

    Full benefit package including medical, dental, vision, and 401(k)

    Paid vacation, paid holidays, and paid sick time

    Employee owned company with stock ownership

    Desired Qualifications:

    Excellent verbal and written communication skills

    Strong customer service mindset with the ability to support internal and external customers professionally

    Strong problem-solving and troubleshooting skills

    Strong follow-through and attention to detail

    Ability to prioritize, multitask, and manage workload in a fast-paced environment

    Ability to identify process improvement opportunities and help implement solutions

    Ability to support SOP updates, workflow documentation, and training coordination

    Strong Excel, Word, and Outlook skills

    Ability to work effectively with leadership and colleagues across teams

    Ability to maintain confidentiality and follow HIPAA guidelines

    Experience with insurance billing, receivables, or related pharmacy operations preferred

    Experience with PeopleSoft, TWRx, OnBase, MNITS, and insurance websites preferred

    We offer competitive wages, medical, dental, vision, life, 401k, Employee Stock Ownership Plan, paid holidays and vacations, and a store discount for you and your family.

    Thrifty White Pharmacy is an Equal Opportunity Employer. Pharmacy Innovator of the Year by Drug Store News

    Compensation: $50k-60k

    We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    Thrifty White Pharmacy is a pharmacy chain fully owned by our employees. We are committed to the communities we serve and believe that our services and products must exceed the expectations of our customers.

    Being an industry leader in innovation, our employee owners have been able to develop and implement several programs and initiatives that allow our team to practice at the top of their license, making them an invaluable asset to our pharmacy operations.

    Flexible work from home options available.