Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Savings bank

Training & development

Tuition assistance

Vision insurance

Wellness resources

Job Summary:

The Billing Specialist is responsible for managing the billing and collections processes for our child care center from within the management program. This role requires close collaboration with the center management team to ensure accurate and timely billing and collection activities. The Billing Specialist will handle the reconciliation of agency billings and collections, audit billing and collections for both private pay and agency-paid families, and submit monthly children's attendance and invoices to respective agencies for assigned schools. Additionally, the role includes assisting center management with adjustments of billed accounts due to changes in rates, credits, and billing errors.

Key Responsibilities:

Billing and Collections Management:

Oversee and manage all billing and collection activities for the child care center.

Ensure accurate and timely invoicing for both private pay and agency-paid families.

Reconcile agency billings and collections on a regular basis.

Submit monthly children’s attendance and invoices to respective agencies for assigned schools.

Audit and Reconciliation:

Conduct regular audits of billing and collection processes to ensure accuracy and compliance.

Reconcile billing discrepancies and resolve any issues related to agency and private pay collections.

Collaboration and Communication:

Interact with center management to provide updates and reports on billing and collections status.

Assist center management with adjustments of billed accounts due to changes in rates, credits, and billing errors.

Communicate effectively with families and agencies regarding billing inquiries and issues.

Reporting and Documentation:

Ensure accurate records of billing and collections activities within the center management program

Prepare and present monthly billing reports to center management.

Ensure all billing and collection documentation is in compliance with agency requirements and regulations.

Qualifications:

Education and Experience:

Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.

Minimum of 2 years of experience in billing, collections, or a similar role, preferably in a child care or educational setting.

Skills and Competencies:

Strong understanding of billing and collections processes.

Excellent organizational and time management skills.

Ability to conduct detailed audits and reconciliations.

Proficient in using billing software and Microsoft Office Suite (Excel, Word, Outlook).

Strong interpersonal and communication skills.

Ability to work independently and as part of a team.

Attention to detail and a high degree of accuracy in work.