Remote Position We are seeking a detail-oriented and proactive Billing Specialist to manage the firm’s time-keeping, billing, payment processing, and accounts receivable collection. The ideal candidate ensures accuracy, efficiency, and transparency in all billing-related tasks, enabling smooth financial operations while maintaining strong client relationships. The Billing Specialist plays a critical role in ensuring that client bills accurately reflect the value of the firm’s legal services, payments are processed efficiently, and outstanding balances are collected in a timely manner. Responsibilities: Billing Time Management: • Monitor and review daily time-keeping records in the firm’s case management system. • Ensure time entries are accurate, timely, and properly categorized. • Work with billers to enhance time entry descriptions, demonstrating value to clients. Invoice Processing Payment Management: • Process client payments per firm policies and maintain accurate payment records. • Manage retainer/trust accounts, auto-replenishment, and installment payment tracking. • Address client billing inquiries, disputes, and refund requests, ensuring exceptional customer service. Accounts Receivable Collections: • Monitor outstanding balances and A/R aging, proactively reaching out to clients for payment. • Follow firm policies for negotiating payment plans and securing timely payments. • Work closely with the Controller/Administrator to flag delinquent accounts and recommend case withdrawal when necessary. • Initiate collections efforts in alignment with firm policies and procedures. Qualifications: • Minimum of 2 years of experience in billing or administrative support, preferably within a law firm or professional service business. • Strong organizational and analytical skills with keen attention to detail. • Proficiency in legal billing software, accounting systems, and Microsoft Office Suite. • Ability to handle sensitive financial matters with discretion and professionalism. • Excellent written and verbal communication skills to interact with clients and internal teams. Compensation: $5 - $7 hourly

• Billing Time Management: • Monitor and review daily time-keeping records in the firm’s case management system. • Ensure time entries are accurate, timely, and properly categorized. • Work with billers to enhance time entry descriptions, demonstrating value to clients.Invoice Processing Payment Management: • Process client payments per firm policies and maintain accurate payment records. • Manage retainer/trust accounts, auto-replenishment, and installment payment tracking. • Address client billing inquiries, disputes, and refund requests, ensuring exceptional customer service.Accounts Receivable Collections: • Monitor outstanding balances and A/R aging, proactively reaching out to clients for payment. • Follow firm policies for negotiating payment plans and securing timely payments. • Work closely with the Controller/Administrator to flag delinquent accounts and recommend case withdrawal when necessary. • Initiate collections efforts in alignment with firm policies and procedures.