Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Paid time off
Insurance Coordinator
At Peak Dental, our Insurance Coordinator plays a critical role in protecting the patient experience, supporting the clinical team, and ensuring the financial health of the practice. This position is ideal for someone who is detail-oriented, proactive, and takes pride in doing things the right way — not the rushed way.
We’re looking for a knowledgeable, dependable Insurance Coordinator who understands dental insurance deeply, communicates clearly with patients and carriers, and values accuracy, follow-through, and teamwork. If you enjoy bringing clarity to complex processes and contributing to a well-run, patient-focused practice, you’ll feel right at home here.
What You’ll Do
Insurance Verification & Patient Communication
Verify and document dental insurance benefits prior to patient appointments
Clearly explain coverage, co-pays, deductibles, and out-of-pocket estimates to patients
Assist patients in understanding their benefits and financial responsibility
Obtain and track pre-authorizations as needed for treatment
Claims Processing & Follow-Up
Prepare, submit, and track dental insurance claims accurately and promptly
Monitor outstanding claims and proactively follow up with insurance carriers
Manage claim denials and submit appeals when appropriate
Communicate professionally with insurance companies to resolve discrepancies
Post insurance payments and adjustments accurately in the practice management system
Billing & Financial Coordination
Coordinate insurance payments with patient accounts to maintain accurate balances
Support accounts receivable efforts related to insurance claims
Work closely with the front office team to ensure timely collection of co-pays and balances
Provide accurate insurance-based estimates for treatment plans
Administrative & Compliance Responsibilities
Maintain detailed, organized records of insurance activity and communications
Ensure compliance with HIPAA and insurance regulations
Stay current on CDT codes, insurance policy changes, and payer requirements
Assist with insurance-related training and process improvement within the team
What We’re Looking For
Experience: Minimum 1–2 years of dental insurance billing or coordination experience preferred
Education: High school diploma or equivalent required; dental billing training a plus
Technical Skills: Experience with dental practice management software (Open Dental preferred; Dentrix or Eaglesoft acceptable)
Knowledge: Strong understanding of CDT codes, insurance plans, claims, and EOBs
Attention to Detail: Highly organized, accurate, and consistent
Communication: Clear, confident, and professional with both patients and insurance carriers
Mindset: Reliable, solution-oriented, and team-focused
What We Offer
Competitive compensation based on experience
Stable, full-time position in a growing practice
Supportive leadership and clear expectations
Modern systems and efficient workflows
Ongoing training and professional development
A values-driven culture that prioritizes quality, integrity, and teamwork
Dental benefits
A practice that believes excellent dentistry starts behind the scenes
Peak Dental Core Values
Excellence Bring your best when your best is needed. We prepare with intention, pay attention to detail, and take pride in mastering our work.
Efficiency Do the right things the right way. We value clarity, follow-through, and systems that support both patients and team members.
Growth Seek improvement through honesty and humility. We welcome learning, feedback, and continual refinement.
Service Care deeply for others. We lead with integrity, kindness, and a genuine desire to help—our patients and each other.
At Peak Dental, we believe a great patient experience depends on strong communication, reliable systems, and people who care about doing things well. If you’re looking for a place where your expertise matters and your work makes a real impact, we’d love to meet you.