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Billing and Proof of Delivery Clerk

KCA Logistics Inc

Billing and Proof of Delivery Clerk

Franklin, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Free uniforms

    Health insurance

    Training & development

    Benefits/Perks

    Competitive Compensation

    Great Work Environment

    Career Advancement Opportunities

    Job Summary

    We are seeking a Billing and Invoicing clerk to join our team! As a Billing and Invoicing clerk, you will be making phone calls or sending emails to customers with that need invoices, PODS and EIR tickets. You will also be maintaining records of communications with customers and processing incoming payments and settlements. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced and sometimes stressful environment.

    Responsibilities

    Contact drivers to obtain signed proof of deliveries and enter change tickets.

    Create loads and apply the correct paperwork.

    Send invoices and signed proof of deliveries to the customers.

    Maintain excellent records of customer interactions.

    Process incoming payments or debt settlements

    Qualifications

    Excellent customer service skills

    Excellent communication skills

    The ability to work well in a fast-paced environment

    Familiarity with computer programs including the Microsoft Office suite