Job Description

Bio-Rad is seeking a Diagnostic System Specialist I / Medical Technologist to actively coordinate the installation process of complex medical devices and instrumentation. Provide one-on-one communication with high‐level customer site management.    

Responsibilities

• Responsible for the installation of new systems as well as IQ/OQ/PQ for new product installations, as applicable.
• Analyze data, prepare installation/data reports, troubleshoot problems and determine solutions.
• Work directly with client to create process documentation and ongoing training for client users.
• Expedite go‐live status by following up with the customer contacts, ensuring obstacles are addressed.
• Provide assay correlation studies at installation.
• Work directly with client to create service documentation to meet regulatory requirements for installation and system performance.

Qualifications

• Four year Medical Technologist  or Clinical Chemist degree is required.
• Will accept a two year Medical Technologist degree with applicable years of experience.
• Three plus years of experience in the blood bank industry preferred.
• Three plus years of experience in a customer facing environment.
• Ability to train customers in complex instrumentation processes.
• Knowledge and experience in IQ/OQOQ/PQPQ protocols.
• Possess general understanding of clinical methodology (how the chemistry works).
• Fluent in laboratory processes and quality control statistics.
• Availability to travel throughout the US 90% of the time, home on most weekends.

ABOUT BIO-RAD:

Bio-Rad is a global leader providing a broad array of clinical diagnostics and life science research products. With a team of more than 8,000 employees and a global network of operations serving our customers, we help people live longer, healthier lives.

Bio-Rad was founded over six decades ago and has continued to provide the healthcare industry with innovative and useful products that help life science researchers accelerate the discovery process and medical diagnostic labs obtain faster, better results.

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AGENCY NON-SOLICITATION: 

Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.