BioPharma Laboratory Support Services Manager

Eurofins USA BioPharma Services

BioPharma Laboratory Support Services Manager

Lenexa, KS
Full Time
Paid
  • Responsibilities

    Job Description

    ** Basic Function and Scope of Responsibility:**

    The Laboratory Support Services Manager is responsible for the management of the specimen management, accessioning and administrative functions of the clinical and Biopharma testing areas of the laboratory.

  • Qualifications

    Qualifications

    ** Essential Job Duties:**

    • Provide overall direction for the clinical laboratory support functions; specimen management, accessioning and administrative duties
    • Set and measure against department productivity standards and appropriate quality metrics
    • Work closely and effectively with the laboratory management to ensure all support systems are properly operating
    • Lead continuous improvement initiatives that focus on processes, work flow and throughput so the lab can efficiently and effectively handle growth while maintaining high quality standards
    • Develop effective working relationships with other Lab and Non-Lab Leaders
    • Work effectively with IT to manage current systems and to develop and help implement improvements that support our overall quality and efficiency efforts
    • Work effectively with Client Services and Billing Department to ensure accuracy of account setup and timely correction of errors and issues as they arise
    • Assist in the management of the clinical lab budget and clinical lab vendor contracts as appropriate
    • Conduct regularly scheduled (at least monthly) effective and productive team meetings
    • Demonstrate ability to coach associates through necessary performance improvements and to help make hiring and termination decisions
    • Employ sufficient number of properly qualified personnel to meet growing test volumes
    • Conduct regularly scheduled one-on–one meetings with direct reports which focus on execution of their respective responsibilities as well as their growth and development with the Company
    • Actively participate in the development of departmental goals, objectives and systems
    • Represent department and the organization favorably and in accordance with established Company standards and associate attributes at all times.
    • Other duties as assigned by management

    ** Essential Knowledge, Skills and Abilities:**

    • High school diploma required. BS or BA in biological, physical, chemical, clinical laboratory science preferred
    • 2 years of experience in a high complexity laboratory setting
    • 2 years of supervisory experience required
    • Ability to safely work with potentially infectious human blood and body fluids utilizing all appropriate personal protective equipment (PPE)
    • Experience working on automated and manual platforms
    • Demonstrated project management skills
    • Demonstrated successful and effective management and leadership of a large and diverse team
    • In-depth knowledge of legal and regulatory requirements; specifically HIPAA regulations relating to patient privacy
    • Ability to make independent decisions regarding matters of significance
    • Ability to work outside of normal core business hours as needed
    • Demonstrated leadership and critical thinking abilities
    • Excellent verbal & written communication skills
    • Goal oriented, with excellent time management and organizational skills
    • Excellent interpersonal skills, with ability to interact effectively and work efficiently with people at all levels in an organization
    • Keenly attentive to detail
    • Ability to keep sensitive information confidential

    High level of proficiency with PC based software programs

    Additional Information

    Additional information ****

    COMPREHENSIVE BENEFITS PACKAGE & COMPENSATION

    • As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options.

    • Authorization to work in the United States without Sponsorship

    Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

    Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.