Job Description

POSITION SUMMARY:

• Responsible for supporting the Sales Department through completion of administrative duties and clerical tasks for efficient operations, as well as serving as the liaison between sales and marketing.

ESSENTIAL FUNCTIONS:

SALES

• Notify physicians of patient benefits.
• Prepare an Explanation of Benefits letter and fax to office
• Triage prescriptions to in-network pharmacy if we cannot fill
•  Notify patients of triage and provide with phone number for follow up
•  Assist offices with obtaining the proper PA form to submit.
• Follow up with plans to obtain prior authorization status as necessary.
• Responsible for answering all Sales Support email
• Assist Patient Care Coordinators and/or Verifiers in retrieving any and all necessary Information to  complete prescription requests.
• Support all Specialty Pharmacy activity in the delivery of medications, i.e. assisting center in procuring missing documentation, and communicating information to M.D. offices, etc.
• Maintain up-to-date CRM and EMR records, as well as any other requested records, in accordance with company instructions.
• Follow all Brand Drug specific program steps and document as required. · Comply with all company policies and procedures.
• Attend and participate in sales meetings, training programs and in-services as requested by Director of Inside Sales.
• Mail and/or fax out marketing materials as instructed by Director of Inside Sales.
• Answer incoming phone calls for sales staff with courtesy and efficiency by taking accurate messages and/or routing calls properly.
• Fill in for sales staff when they are out of the office, by handling phone calls and tracking their referrals.

OTHER DUTIES:

• Participate and perform other duties as assigned my leadership

COMPETENCY:

• Knowledge of standard medical terminology
• Ability to handle challenging patients/vendors in a professional manner
•  Ability to learn quickly, solve problems, and make decisions to assist our patients
•  Demonstrate excellent oral, presentation, and written communication skills
• Demonstrate proficiency in the use of MS Office software; which includes Excel, Word and Outlook

Demonstrate the BioPlus C.A.R.T. values;  

               Competence 

               Accountability

               Respect

               Trust

Qualifications

EDUCATION/EXPERIENCE REQUIREMENTS:

• High School diploma or equivalency diploma, from a Department of Education accredited school
•  2 years of specialty pharmacy experience preferred

Additional Information

BioPlus offers competitive compensation packages including health care, 401(k), growth potential, and a challenging and exciting work environment. 

BioPlus is an Equal Opportunity Employer