Job Description

Job Description

Please take the required PI Assessment: https://assessment.predictiveindex.com/JFT/a0ac9e4b -1dac-4c8a-b1b5-c7c6d6dd3c1c?type=candidateba

Independent Surgical Device Sales Rep - West Palm Beach, FL

This is a 1099 commission-only role. Selling advanced antimicrobial silver-plated dressings. Sales reps may possess a wide range of experience in from ortho, colorectal, burn, general surgery, L&D, and neuro. Who are we, and what do we do?

www.silverlon.com

POSITION OVERVIEW

The Inside Sales Rep will be responsible for increasing sales with existing customers, pursuing and establishing relationships with new customer leads, and doctors office’s via web site in an out-bound sales roll, and achieving designated monthly sales quotas. This position also supports customer service functions. A good percentage of daily activities will be spent on inside sales duties, the remaining will be customer service oriented.

ESSENTIAL JOB FUNCTIONS

• Telesales
• Build rapport with customers by greeting them in a courteous, friendly, and professional manner.
• Position requires a high amount of customer interaction over the phone to ensure that customers understand the product and correct application, CCR must be able to provide additional information to customers as needed
• Listen attentively to customer needs and concerns; demonstrate empathy.
• Accurate data entry for all customer interactions
• Contribute ideas on ways to resolve problems to improve customer experience and/or productivity.
• Participate in activities designed to improve customer satisfaction and business performance.
• Ability to enter sales through a CRM system
• Follow up with doctor’s office’s to insure that they received samples, and if they need an other literature.

EDUCATION AND EXPERIENCE REQUIRMENTS

• High school diploma; college experience or degree a plus
• Out-Bound sales
• Willingness to engage in direct sales and customer calling
• Basic computer proficiency, particularly with Microsoft Office, SAP is a plus
• Punctuality and consistent work attendance
• Customer Service experience a plus
• Call Center experience a plus
• Reliable transportation
• Availability for occasional overtime hours when needed

LANGUAGE SKILLS

• Well-developed oral and written skills.
• Adept at interpersonal communications, with a broad range of people.

REASONING ABILITY

• Ability to communicate effectively with co-workers, and all management levels
• Ability to manage multiple tasks
• Ability to meet deadlines

PHYSICAL DEMANDS

• Physical demands are typical for office.

WORK ENVIRONMENT

• Office setting
• May have little travel